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Terms and Conditions Owners / Managers and General

 

  1. TRAVELLING FROGS is a registered Australian business and endeavours to ensure that all information contained on this web site is correct, complete and accurate.
  2. However, TRAVELLING FROGS does not warrant the accurateness, completeness or reliability of such information input by owners or third parties and disclaims any liability to any party for any loss or damage caused by errors, omissions, misleading information or potential problems caused by the information provided regardless of the cause of these errors, omissions, misleading information or potential problems. To clarify, TRAVELLING FROGS takes no responsibility for loss or damages suffered as a result of using information included or omitted from the web site to the maximum extent permitted by law.
  3. All information that is submitted through this site remains the property of TRAVELLING FROGS. TRAVELLING FROGS will preserve the privacy and security of all information provided through this web site, although reserving the right to utilise the information at its discretion.
  4. All intellectual property is owned by, or authorised to, TRAVELLING FROGS and all rights are reserved. Permission is given to users to register as a member, search, browse, book and pay through the site. Any other usage of information contained on this web site is prohibited and permission must be obtained from TRAVELLING FROGS in writing.
  5. TRAVELLING FROGS may provide links to other sites for the convenience of users of the TRAVELLING FROGS web site. In no way does this provision of a link constitute an endorsement of the content of these other web sites as any information is beyond the control of TRAVELLING FROGS. Therefore, TRAVELLING FROGS disclaims any liability for loss or damages suffered as a result of using information contained or omitted on linked sites. Activating any link to any such web site is entirely at your own risk.
  6. Third party advertisements by way of buttons or referrals or any type of link do not represent recommendations or endorsements by TRAVELLING FROGS, its associates, directors or employees. All information regarding the advertiser and its products and/or services will be referred to the third party advertiser.
  7. TRAVELLING FROGS is not liable for any act or omission of any other company or companies furnishing a portion of any service to the Customer and shall be indemnified and held harmless by the Customer against all claims for liable, slander, infringement of copyright or unauthorised use of trademark, trade name, or service mark arising out of the material, data, information, or other content provided by the Customer.
  8. TRAVELLING FROGS is not liable for any acts or claims made by independent authorised Consultants.
  9. Any links to alternate service providers or use of an alternate service providers name in any content either expressly or implied on the TRAVELLING FROGS website is strictly prohibited and can lead to forfeit of a membership or other actions as deemed necessary to protect TRAVELLING FROGS as a registered business.
  10. The advertisement or inclusion of any commissions or booking fees in addition to the normal nightly fees and charges (cleaning, optional extras, security deposit, additional guests)for guests in listings on the TRAVELLING FROGS website must be clearly stated that they are being charged by a third party and not Travelling Frogs. Owners/Managers are generally advised to include any fees they may wish to charge outside of normal charges into their nightly rate.
  11. TRAVELLING FROGS makes no expressed or implied warranty of any kind in regard to the services it provides. Service is rendered on an “as is” basis, without any other warranties, or conditions, express or implied, including but not limited to warranties for merchantable quality, merchantability, or fitness for a particular purpose, or those arising by law, statute, usage of trade, or course of dealing. By using the TRAVELLING FROGS website and services, the owner, guest, user or any other party accepts to be bound by these Terms and Conditions.
  12. TRAVELLING FROGS Green Frog membership entitles the member to a 12 month membership on the TRAVELLING FROGS website. The credit card provided at registration must not expire in the 12 month period following registration.
  13. TRAVELLING FROGS Black Frog membership entitles the member to a $10-/year annual membership with the following strict terms and conditions applied:
    1. This membership is only available to new members that have not previously listed under another membership plan.
    2. This membership is only available to a legal owner of a property and only one property per member can be listed under a Black Frog membership.
    3. Any property listed on TRAVELLING FROGS as a Black Frog Member may be removed from the website with or without notice if it does meet the Terms and Conditions of membership or a member does not adhere to the Code of Conduct for Owners or Managers.
    4. A property rates notice or other proof of ownership of the property must be provided within 7 days of registration and listing a property  to remain published on the TRAVELLING FROGS website.
    5. Where the property is listed on another service provider the property name listed must be the same as the other websites. This will assist with search functionality for the property.
    6. If the property you have registered is advertised on another service provider that charges a commission to you as an owner or manager, your nightly price on TRAVELLING FROGS must be at least 5% cheaper than that service provider or at least the same % amount charged where the commission is greater than 5% (whichever is applicable). For example if another service provider charges an owner 3% commissions or booking fees, then your nightly price on TRAVELLING FROGS must be at least 5% less than the rate stated on that service provider. Where another service provider charges you 10% commissions or booking fees then your nightly rate on TRAVELLING FROGS must be at least 10% cheaper than that service provider.  This will ensure that additional and unnecessary charges that may relate to those commissions are not passed onto your guests and the money saved is put back into additional accommodation, or to support local businesses and services.
    7. This membership is strictly a DIY membership with limited online support only. Phone consultation can be provided at an additional cost starting at $49- per 30 minute consultation.  Other ‘Add On’ services can also be applied to your membership.
    8. A third party advertising banner may appear on a Black Frog Member property page when it is first opened, however this is not deemed as an endorsement by TRAVELLING FROGS of this business or any advertisement that may appear.
    9. The credit card provided at registration must not expire in the 12 month period following registration.
  14. All other TRAVELLING FROGS memberships will be charged to the Owner/Property Manager’s nominated credit card on the 12 month anniversary of their joining date with TRAVELLING FROGS unless instructed otherwise in writing.
  15. Users of the web site (members) will be responsible for any and all fees, charges, taxes or duties or any other liability arising out of the use of the TRAVELLING FROGS web site. These fees, charges, taxes or duties are those as applied by TRAVELLING FROGS and are strictly non refundable and subject to change from time to time at the discretion of TRAVELLING FROGS.
  16. An Owner / Manager of a property/s or their representative agrees to abide by the Code of Conduct for Owners / Members as found on the website TRAVELLING FROGS.  The Code of Conduct may be edited from time to time at the discretion of TRAVELLING FROGS to meet Industry or Government imposed standards or other relevant standards.
  17. The name TRAVELLING FROGS and its logo/s are registered trademarks of TRAVELLING FROGS and any unauthorised use is strictly prohibited.